Privacy Policy

Privacy Policy of Castellum & Co

This privacy policy describes how Castellum & Co (the "Site" or "we") collects, uses, and discloses your personal information when you visit the Site or make a purchase.

Collection of Personal Information

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, "Personal Information" means information that can identify an individual.

Device Information

Examples of Personal Information collected: Web browser version, IP address, time zone, cookie information, pages or products viewed, search terms, and interactions with the Site.
Purpose of collection: To load the Site accurately and perform analytics to improve Site performance and user experience.
Source of collection: Collected automatically when you access the Site using cookies, log files, web beacons, tags, or pixels.
Disclosure for a business purpose: Shared with our service provider, Shopify.

Order Information

Examples of Personal Information collected: Name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.
Purpose of collection: To fulfill orders, process payments, arrange shipping, provide order confirmations and invoices, communicate with you, screen orders for potential risk or fraud, and provide marketing communications in line with your preferences.
Source of collection: Collected directly from you.
Disclosure for a business purpose: Shared with our service provider, Shopify.

Customer Support Information

Examples of Personal Information collected: Information you provide when contacting customer support.
Purpose of collection: To provide customer support and respond to inquiries.
Source of collection: Collected directly from you.
Disclosure for a business purpose: Shared with service providers as necessary to provide support.

Minors

The Site is not intended for individuals under the age of 16. We do not knowingly collect Personal Information from children. If you are a parent or guardian and believe your child has provided us with Personal Information, please contact us to request deletion.

Sharing Personal Information

We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you. For example:

We use Shopify to power our online store. You can read more about how Shopify uses Personal Information in their privacy policy.
We may share Personal Information to comply with applicable laws and regulations, respond to lawful requests, or protect our rights.

Behavioral Advertising

We use your Personal Information to provide targeted advertisements or marketing communications we believe may be of interest to you.

Examples include:

Using Google Analytics to understand how customers use the Site.
Sharing information about your use of the Site and purchases with advertising partners, sometimes through cookies or similar technologies.

You can opt out of targeted advertising using the following links:

Facebook Ads Settings
Google Ads Settings
Bing Ads Settings

You can also opt out of some services by visiting the Digital Advertising Alliance opt-out portal.

Use of Personal Information

We use Personal Information to operate the Site and provide services, including offering products for sale, processing payments, shipping orders within the United States, fulfilling purchases, and communicating promotions or updates.

Retention

When you place an order through the Site, we retain your Personal Information for our records unless and until you request deletion, subject to legal and business requirements.

Automated Decision-Making

We use limited automated decision-making for fraud prevention and security purposes. This may include temporary blocking of IP addresses or payment methods associated with repeated failed transactions. These measures do not have a legal or significant effect on customers.

Selling Personal Information (CCPA)

Under the California Consumer Privacy Act (CCPA), our Site may be considered to sell or share Personal Information for advertising purposes.

Your Rights (United States – CCPA)

If you are a resident of California, you have the right to:

Access the Personal Information we hold about you (Right to Know)
Request correction or deletion of your Personal Information
Opt out of the sale or sharing of Personal Information

To exercise these rights, please contact us using the information below.

Cookies

Cookies are small data files placed on your device when you visit our Site. We use cookies to operate the Site, remember your preferences, provide analytics, and support advertising.

Cookies Necessary for Store Functioning

_ab – Used in connection with access to admin
_secure_session_id – Used in connection with storefront navigation
cart – Used in connection with shopping cart
cart_sig – Used in connection with checkout
cart_ts – Used in connection with checkout
checkout_token – Used in connection with checkout
secret – Used in connection with checkout
secure_customer_sig – Used in connection with customer login
storefront_digest – Used in connection with customer login
shopify_u – Used to facilitate updating customer account information

Reporting and Analytics Cookies

_tracking_consent – Tracking preferences
landing_page – Track landing pages
_orig_referrer – Track landing pages
_s – Shopify analytics
_shopify_fs – Shopify analytics
_shopify_s – Shopify analytics
_shopify_sa_p – Shopify analytics related to marketing and referrals
_shopify_sa_t – Shopify analytics related to marketing and referrals
_shopify_y – Shopify analytics

Contact Information

For questions, requests, or complaints about this Privacy Policy or your Personal Information, please contact us at:

Email: info@castellum-co.com